01Information We Collect
Personal Information
When you contact us, register, or use our services, we collect your name, email address, phone number, company name, and project details you voluntarily provide.
Usage & Analytics Data
We automatically collect information about how you interact with our website — including IP address, browser type, pages visited, time spent, and referring URLs — via analytics tools.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyse traffic, and remember your preferences. You may disable cookies through your browser settings at any time.
Payment Information
Payment transactions are processed by secure third-party processors. We do not store your full card details on our servers.
02How We Use Your Information
Service Delivery
To respond to your enquiries, provide project quotes, deliver contracted IT services, onboard interns, and communicate progress updates.
Platform Improvement
To analyse usage patterns, fix bugs, improve our website, internal tools, and develop new features and services.
Marketing Communications
With your consent, to send newsletters, product updates, and promotions. You may unsubscribe from any email at any time.
Legal & Safety Compliance
To comply with applicable Indian laws, court orders, and to protect the rights, safety, and property of Zynfos Solutions and our users.
03Data Security
Encryption in Transit & at Rest
All data transmitted between your browser and our servers is protected by TLS/SSL encryption. Sensitive stored data is encrypted at rest.
Access Controls
Only authorised Zynfos personnel with a legitimate business need can access personal data. All staff are bound by strict confidentiality agreements.
Infrastructure Security
Our servers are hosted on enterprise-grade cloud infrastructure with firewalls, access controls, and regular internal reviews.
Breach Response
In the event of a data breach, we will notify affected users within 72 hours and take immediate remediation steps as required by applicable law.
05Your Rights
Access & Portability
You may request a copy of the personal data we hold about you in a structured, machine-readable format at any time.
Correction
You may request correction of inaccurate or incomplete personal data we hold about you.
Deletion
You may request deletion of your personal data, subject to our legal obligations to retain certain records for compliance purposes.
Opt-Out of Marketing
You may opt out of marketing communications at any time by clicking 'unsubscribe' in any email or contacting us directly at info@zynfos.com.
06Children's Privacy & Third-Party Links
Children Under 13
Our services are not directed at children under 13. We do not knowingly collect personal information from minors. If we learn we have done so, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
Retention Period
We retain personal data only as long as necessary for the purposes described here, or as required by Indian law. Project data is retained for a minimum of 3 years post-engagement.
Data Retention
We retain personal data only as long as necessary for the purposes described in this policy or as required by Indian law. Project data is kept for a minimum of 3 years post-engagement. You may request earlier deletion subject to legal obligations.
